1. Scope
This notice explains how information submitted through the ARCANES website may be handled when a visitor makes an international sourcing or bulk-trade enquiry. It applies to this website and its enquiry facilities. It does not describe the separate handling terms that may be agreed for a later commercial engagement.
2. Information received
An enquiry may include a name, company, business email, telephone or messaging contact, product or material description, indicative volume, destination, timeline, preferred trade basis and supporting commercial context. Basic technical records such as browser type, request time and security events may also be generated when the website is accessed. Visitors should not submit passwords, payment credentials, identity documents, protected technical data or unnecessary personal information.
3. Purpose of use
Submitted information may be used to review the requirement, decide whether the mandate is sufficiently defined, communicate with the enquirer, request clarification and prepare a potential next step. Technical records may be used to maintain availability, detect misuse and investigate security events. ARCANES does not use trade-enquiry details to build unrelated consumer advertising profiles and does not sell personal information.
4. Limited sharing
Information may be made available to personnel and service providers who support website hosting, communications, security or ordinary business administration, only to the extent reasonably necessary for their role. If a proposed mandate later requires disclosure to a potential supply or logistics party, that disclosure should be discussed in the commercial process rather than assumed from this website submission.
5. Retention and choices
Enquiry records may be retained while the request is assessed, while a resulting business relationship is active, and for reasonable legal, security or administrative periods afterward. Depending on applicable law, an individual may request access, correction or deletion of personal information. Some records may need to be retained where law, security or legitimate business administration requires it.
6. Security and changes
Reasonable organizational and technical measures are used to reduce unauthorized access, alteration and loss, but no online transmission can be guaranteed absolutely secure. Visitors should therefore submit only information appropriate for initial business review. This notice may be updated when the website, operating practices or applicable requirements change; the current version is the version published here.